Privacy Policy

Effective Date: July 1st, 2026

At Phenom ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

Information We Collect

When you use our website, we may collect the following information:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers; we do not store your full payment card details)
Order history
IP address
Browser type and device information
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Detect and prevent fraud
Improve our website, products, and services
Respond to inquiries
Send promotional emails and marketing communications (where permitted by law and according to your preferences)

Shopify

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services. Your data is stored through Shopify's secure data storage, databases, and applications.

Payment Processing

Payments are processed securely through Shopify Payments and/or our third-party payment providers. We do not store your complete payment card information.

Cookies

We use cookies and similar technologies to:

Keep you signed in
Remember your shopping cart
Improve website functionality
Analyze website traffic
Personalize your shopping experience

You can control or disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We may share your information with trusted third parties, including:

Shopify
Payment processors
Shipping carriers
Fraud prevention services
Analytics providers
Marketing service providers

We do not sell your personal information to third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmitting data over the internet or storing data electronically is completely secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to or restrict certain processing
Request a copy of your data where applicable
Withdraw consent for marketing communications

To exercise your rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@phenomglobal.com

Business Name: Phenom

Business Address: 1601 Larpenteur Ave. W., Falcon Heights, MN 55113